Frequently Asked Questions

What does TryKeva sell?

TryKeva is a growing online store focused on practical tools and problem-solving products for DIY projects, repairs, and everyday tasks. Check each product page for detailed specifications and compatibility information.

Where does TryKeva ship?

We currently ship within the United States. Available delivery options are shown at checkout.

How much does shipping cost?

We offer free tracked shipping on eligible orders. Any shipping charges will be shown before you place your order.

When will my order arrive?

Orders are typically processed within 1–3 business days. Delivery is generally estimated at 7–15 business days after processing. These are estimates, not guaranteed delivery dates; carrier delays and other circumstances can affect timing.

How can I track my order?

Tracking information is provided once an order ships. It may take some time for the tracking link to show its first update.

Can I change my shipping address?

Email us as soon as you notice an address error. We will try to help, but cannot guarantee an address change once fulfillment has started.

What is your return policy?

You may request a return within 30 days of delivery, subject to the conditions in our Return & Refund Policy. Please review the full policy before requesting a return.

What if my item arrives damaged or incorrect?

Email trykevaco@gmail.com with your order number and a description of the issue. Photos, when available, can help us investigate.

How do I contact TryKeva?

Email trykevaco@gmail.com with any questions about orders, shipping, returns, or our products. We aim to respond to inquiries within 1–2 business days.