Shipping policy

Shipping Policy

Order Processing
Orders are typically processed within 1–3 business days before shipment. Processing times may be longer during periods of high order volume, holidays, or circumstances outside our control.

Shipping & Delivery
TryKeva currently ships within the United States.

We offer Free Tracked Shipping on eligible orders. Estimated delivery is typically 7–15 business days after processing.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs processing, incorrect addresses, or other circumstances outside our control.

Tracking
Tracking information will be provided once your order has shipped. Please allow some time for tracking information to update after receiving your shipment notification.

Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your address, contact us as soon as possible at trykevaco@gmail.com. We cannot guarantee that an address can be changed after fulfillment has begun.

Lost, Damaged, or Incorrect Orders
If your order arrives damaged, incorrect, or appears to have been lost in transit, contact us at trykevaco@gmail.com with your order number and relevant details so we can investigate.

Contact
Questions regarding shipping can be sent to trykevaco@gmail.com.